Michael Hall
Sara:
I was home this past weekend and I wanted to write to tell you how much I liked the work that you and your crew did for us. Working outside the country can be difficult when there is a need to get special work done at the house. It falls on Penni’s shoulders to get the work researched, quoted and contracted. I appreciate your personal involvement in that part of the process. You are very knowledgeable about our local area and the problems we might encounter and you did an excellent job of communicating with us by phone, by email, and in person.
Penni raved about your workers and the work that they did for us. She was impressed by their professionalism and their attention to detail. She was thankful that they ended every day by cleaning up and she commented that they transformed the back yard from being a problem area for us to a place that we can now enjoy. I do not yet have confirmation that the riverbed actually works the way we expect it to but I must say that it looks fantastic.
Penni said that it rained some yesterday and that there was zero water sitting in the yard. Thank you for all of your hard work. Please convey our thanks to your crews. We look forward to doing more business with you in the future.
Sincerely,